We are hiring

Are you passionate about creating innovative e-learning experiences? Do you thrive on developing high-quality e-learning resources that make an impact? If so, JCM Training Centre (JCM Group Services) is looking for you!

Jay childcare matters Ltd  is a childcare provider for over 10 years. Jay childcare matters Ltd (Jcm training centre) is a member of Jcm Group services.

Working hours: Full Time position, Monday - Friday (40hrs/week)

Location: Colchester/Ipswich 

Wages: £18:75/hr 

Applications start date: 10/03/2025 - closing date: 30/06/2025 

• As our Training centre E-Learning Manager, you will design, produce, and manage our dynamic e-learning content that supports the learning and development needs of our training centre . 
• You will be working as E-learning manager to manage our training centres for Jay childcare matters, Jcm care and other business owned by director (JCM Group Services).
• You will expected to also produce a range of training packages using various our e- platforms. 
• You’ll work closely with key stakeholders and our Jcm Group Operational Training Team, to ensure our staff are equipped with the relevant training resources that ensures they are operationally competent to deliver their roles .
• You will assess JCM IT training requirements of our organisation and our learners to identify the skills needed for certain roles and career .
• As an E-Learning Manager develops training programme and prepares IT equipment, lectures, demonstrations and study aids.
• You will oversee and supervises trainee/learners development, assists then with any difficulties and prepares regular progress reports on each trainee for JCM management
• Responsible to arrange work experience and instructional visits for JCM trainees/ learners doing RQF courses 
• As a E-learning Manager you are expected to plan curriculum and ensure a smooth running of JCM rota of staff duties.
• Monitor and updates or amends staff rota for Jcm Group in light of developments
• Advise on training programmes and discuss progress or problems with staff and trainees.
• Design and build innovative e-learning modules and training packages using digital training software.
• Collaborate and Partner with training teams, managers, and subject matter experts to ensure e-learning resources meet training objectives.
• Innovate and Drive the use of e-learning within a blended learning strategy, incorporating the latest instructional design techniques.
• Support and Provide training to staff on e-learning tools and best practice. Develop bespoke training packages using a variety of different delivery methods.
• Manage and Oversee the JCM e-learning system, responding to queries, maintaining content, and ensuring system updates.
• You are expected to work as a training centre manager for Jcm online college, Jcm college & jcm CPD training. 
• Ensure that trainers are fully qualified within their roles. 
• Managing and overseeing all activities within JCM training centre .
• Planning and preparing activities to allow for the monitoring of assessments.
• You will trained to ensure the standardisation of assessment practices (working alongside Assessors, trainers and employers)
• Observing both trainer and trainees & providing constructive feedback.
• Expected to Sampling assessment records and decisions / grades given.
• Identifying and facilitating best practices within the jcm training centre.
• Implementing training programmes for internal and external for trainers and trainees.
• You will assess training requirements and prepares lectures, demonstrations, and study materials.

• Excellent customer service skills
• Good communication skills, including written and verbal interpersonal skills.
• Self-motivation, effective time management and the ability to work unsupervised.
• Must be able to use initiative and work under pressure
• Ability and willingness to learn new skills and methods.
• Have the ability to think creatively and problem solve
• Enthusiasm and passion for ICT and the ability to convey this to pupils
• A reflective practitioner; ability to self-appraise and manage continuous professional self- development

• Must have a degree holder for relevant subject In ICT, management , or Education.
• To have knowledge and technical skills in using Microsoft office suite, web content management .
• Experience: Demonstrated expertise in developing e-learning courses and use digital platform as part of a blended learning strategy
• Skills: Proficiency with e-learning packages or design , and strong organisational skills.
• Qualities: A self-motivated, detail-oriented innovator with a passion for digital learning and continuous improvement.
• Knowledge: Familiarity with young adults and adult learning , using classroom theories and instructional design principles .

• Company pension
• Employee childcare discount
• On-site parking 
• 28 days holiday
• Staff Training and Development
• Acces onsite well being

Please submit your resume and cover letter to office@jcmgroupservices.org.uk. In your cover letter, please highlight your relevant experience in both customer service and marketing, and explain why you are a good fit for this dual role.  

Jay childcare matters ltd has been in business for over 10 years, that is a childcare provider, training centre and business consultancy firm that supports small start ups in developing their services such as providing website design, marketing,compliance and business growth. Jay childcare matters is a member of JCM Group Services.

We looking for a passionate, experience a graphic designer who will create visual communications such as adverts, branding, publicity materials and magazine layouts for JCM Group business. Graphic designer who will utilise graphic design skills to create media products such as magazines, labels, advertising and signage for  client. 

Working hours: 40hrs/week 

Location: Colchester/Ipswich 

Wages: £18.75/hr 

Contract Type: Full Time  

Applications start date: 10/03/25 - Closing date: 30/06/25 

• You will be working with our website design and business consultancy department to build and retain our business clients. 
• Responsible for JCM marketing team and creating innovative materials or graphics to promote our business /services provided by JCM .
• * Design company logos, letterheads, brochures, presentations, promotional materials, and website elements.
• Responsible to produces or oversees creation of the final products before delivery to clients.  
• Responsible for undertaking research into project, considers previous related projects and compares costs of using different processes.
• Responsible for preparing sketches, scale drawings, models, colour schemes and other mock-ups to show clients and discusses any required alterations or redesign.  
• Responsible to prepare specification and instructions for realisation of the clients graphics project.  
• Responsible for coordinating with clients, website designers, marketing team, printing team and colleagues as necessary.   
• Responsible to undertake research such as marketing research into project, considers previous related projects and able to compare cost and analysis it of using different processes to the management /clients 
• Contributing to team efforts by accomplishing tasks as needed, communicating with   Jcm group business and our clients about layout and design.
• Creating a wide range of graphics and layouts for product illustration, online/ digital marketing , company logos and using software such as photoshop.
• Responsible to ensure that our marketing products design reflects our services provided and targets our customer base 
• Responsible to create graphics to enhance jcm business websites and clients.

Educational qualification: Applicant must be Degree holder in any subject area with the following skills, work experience.  

• Technical knowledge in areas such as graphic design, Photoshop, server-side languages, web application frameworks and database management systems  
• Experience with version control systems, and a thorough understanding of the architecture of web applications and web security and encryption  
• Attention to detail  
• A logical approach to problem solving  
• The ability to work independently and in mixed teams  
• Experience of development methodologies (such as Agile and Waterfall)  
• The ability to manage a complex range of tasks and meet deadlines  
• Good communication skills.  
• Creative and innovative skills  

• Proven working experience in web design/graphic design.  
• Proven experience in working in an educational  environment.  
• Gained programming skills and in-depth knowledge of modern HTML/CSS.  
• Familiarity with programming languages: JavaScript.  
• A solid understanding of how web applications work including security, session management, and best development practices  
• Hands-on experience with network diagnostics, network analytics tools  
• Basic knowledge of Search Engine Optimization process. 
• Aggressive problem diagnosis and creative problem solving skills. 
• Strong organizational skills to juggle multiple tasks within the constraints of  timelines and budgets with business acumen.
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.  
• Experience in working with content management such as Word press. 

• Company pension
• Employee childcare discount
• On-site parking 
• 28 days holiday
• Staff Training and Development
• Acces onsite well being

Please submit your resume and cover letter to office@jcmgroupservices.org.uk. In your cover letter, please highlight your relevant experience in both customer service and marketing, and explain why you are a good fit for this dual role.  

Jay childcare matters Ltd is a childcare provider for over 10 year and as part our new business expansion, we are extending our services into providing children’s social care services .

We are now looking for skilled trained, qualified and experienced staff to join our new children’s social care services team.

We are opening our first bespoke activity day centre in Jan 2025 for children and young people with additional needs where we will deliver educational /social activity to support their independent and development.

The role would suit individuals with a passion for helping children and an interest in mental health. They will need to keep up to date on current research and understand the needs of each patient they see. Using knowledge learnt and seeing children progress and lead happier lives can be fulfilling.

Wages: £18.00-£20.00/hr depending on experience

Working Hours: 40hrs/week 

Application open date : 18/12/2024 - Closing Date: 30/06/2025

Job Location: Colchester/Ipswich , UK

• To work as a chikd psychologist with private clients and local authority children at our new Actuvuty centre for children & young people.
• Comply with Professional Registration and keep up to date with current practices
• You will expected to DBS/police clearance checked cleared before commencing job role.
• Must be willing to join any the following bodies Professional bodies and associations, such as the British Psychological Society (BPS), the Association of Child Psychologists in Private Practice (AChiPPP), the  Association for Child and Adolescent Mental Health (ACAMH), the  Health and Care Professions Council (HCPC), At JCM will support and ensure this is achieve.
• Represent and work with local authorities, social work team and other relevant body.
• You will also work with our JCM fostering team agency, and childcare agency team in joint assessment .
• Researching child and adolescent behaviour attending and registered in Jcm Special education activity centre.
• Working and Consulting with patients, parents, other family members and guardians.
• Responsible to use assessment to Identifying patterns in learning and behavioural development issues.
• Responsible in Observing and assessing children’s behaviour and actions using various cognitive testing techniques.
• Using knowledge, training and expertise to understand children’s behaviours and reactions, applying it into Jcm SEN children activity centre 
• Responsible in using necessary techniques and tools to encourage children to communicate, e.g. games and drawing.
• You are expected to Staging interventions where required.
• Responsible in designing and Creating treatment plans for children /young adults and advise Jcm team accordingly.
• Solely responsible in Liaising and collaborating with other healthcare and educational professionals.
• Arrange , design and create sessions to Educating parents, guardians and other family members on how to treat or help their child.
• Responsible in designing in house Training and supervising trainees and other staff.
• At Jcm you will expected to Attending various events, such as meetings, conferences, workshops and seminars.
• Designing and Delivering child oushology , treatment plan and any relevant presentations on behalf of Jcm .
• Must adher to Keeping confidential records, e.g. progress and treatment.
• Work within the community and travelling will required to go for assessments.
• You are required to use appropriate skills and techniques to gain children’s trust, respect and confidence.
• You must be able work and use IT equipment and software competently to carry out your task.

• A passion for helping children and adolescents.
• Knowledge of healthcare, mental health and psychology.
• Knowledge of equality and diversity.
• Knowledge of confidentiality, data protection and the GDPR.
• Having a caring attitude, sensitivity, empathy and understanding.
• Having confidence, patience, tolerance and a reassuring manner
• Excellent interpersonal skills, i.e. able to deal with patients and other healthcare professionals.
• Excellent communication skills, both written and verbal.
• Excellent counselling and active listening skills and Observational skills.
• Good time management and being motivated and committed to helping children.
• Being positive and open-minded.
• Being thorough and having attention to detail.
• Flexible and open to change with ability to work both in a team and alone using own initiative.

Relevant degree in psychologist or relevant subject such as child development, Education psychology, Health and Social Care. 

Childcare or Counselling (Essential)

• Introduction to Counselling
• Introduction to Child Psychology
• Certificate of Higher Education in Psychology
• Level 3 Certificate in Counselling
• Level 3/4 Diploma in Child Psychology
• Level 4 Diploma in Counselling Skills
• AS and A-level Psychology

Relevant work experience in child psychologist and working with children and adolescents, either paid or voluntary, can help individuals stand out and build their knowledge and skills.

• A CPD budget of £200 per annum
• 28 days paid holiday including bank holiday   
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions by an external provider to support Mental Health and Wellbeing

Kidz Fun Place is a vibrant and nurturing early years setting dedicated to providing high-quality care and education for children. We are looking for a passionate and enthusiastic Level 2 Early Years Childcare Practitioner to join our friendly and supportive team.  

 As a Level 2 Early Years Childcare Practitioner, you will play a key role in creating a stimulating and safe environment where children can learn and develop through play. You will work closely with other team members to implement the Early Years Foundation Stage (EYFS) framework and ensure the well-being and development of each child. 

Wages: £12.00 and above depending on experience

Working Hours: 15 to 25 hours/week 

Position: Part Time

Application open date: 17/02/2025 - Closing Date: 17/03/2025

Job Location: Colchester/Ipswich , UK

• Providing Care and Supervision: Supervise and interact with children, ensuring their safety and well-being at all times. This includes nappy changing, feeding, and supporting personal care needs.
• Supporting Learning and Development: Implement planned activities and create engaging learning opportunities based on the EYFS framework. Observe children's development and contribute to their learning journals.
• Building Relationships: Develop positive and nurturing relationships with children, parents, and colleagues. Communicate effectively with parents regarding their child's progress and development.   
• Creating a Stimulating Environment: Contribute to the creation and maintenance of a clean, safe, and stimulating learning environment, both indoors and outdoors.
• Working as a Team: Work collaboratively with other team members, sharing ideas and supporting each other. Participate in team meetings and training sessions.
• Safeguarding Children: Adhere to all safeguarding policies and procedures, ensuring the safety and well-being of all children. Report any concerns promptly and appropriately.
• Record Keeping: Maintain accurate and up-to-date records of children's development, observations, and activities.
• Professional Development: Commit to ongoing professional development and training to enhance your skills and knowledge.

• Level 2 qualification in Childcare (e.g., CACHE Level 2 Diploma in Early Years Practitioner, NCFE CACHE Level 2 Diploma for the Early Years Practitioner).
• Experience of working with young children (desirable).
• Knowledge of the EYFS framework.
• Knowledge of OFSTED registered setting
• Paediatric First Aid qualification (or willingness to obtain).
• A passion for working with children and a commitment to providing high-quality care.

• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Patience, empathy, and a positive attitude.   
• Strong observation and assessment skills.
• Creativity and enthusiasm for planning and implementing activities.
• Ability to use initiative and work independently.
• Commitment to safeguarding and promoting the welfare of children.

 Please submit your CV and a cover letter outlining your experience and suitability for the role to office@jcmgroupservices.org.uk. 

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service / Business Marketer at JCM Group Services. This dual role will be responsible for providing exceptional customer service while also contributing to the development and execution of marketing strategies to enhance brand awareness, generate leads, and drive sales. This role requires a blend of strong communication skills, problem-solving abilities, marketing knowledge, and a genuine passion for delivering outstanding customer experiences. 

Wages: £12.50 - £13.50/hr depending on experience

Working Hours: 20 hours/week 

Application open date: 17/02/2025 - Closing Date: 17/03/2025

Job Location: Colchester/Ipswich , UK

• Respond promptly and professionally to customer inquiries via phone, email, chat, and social media.
• Provide accurate information about products/services, pricing, and company policies.   
• Resolve customer complaints and issues efficiently and empathetically.
• Proactively identify and address potential customer pain points.
• Maintain detailed records of customer interactions and feedback.
• Escalate complex issues to the appropriate team members.
• Contribute to the development of customer service procedures and best practices.
• Monitor online reviews and social media mentions, responding appropriately and proactively.
• Analyze customer feedback to identify trends and areas for improvement.
• Build and maintain strong customer relationships.   

•  Assist in the development and implementation of marketing campaigns across various channels (e.g., social media, email, content marketing).
• Create engaging content for social media platforms, website, and marketing materials.
• Conduct market research and competitor analysis.
• Identify target audiences and develop targeted marketing messages.
• Track and analyze marketing campaign performance, providing reports and recommendations for improvement.
• Assist in the planning and execution of marketing events and promotions.
• Collaborate with the sales team to generate leads and support sales efforts.
• Contribute to the development of marketing budgets and strategies.
• Stay up-to-date with the latest marketing trends and technologies.
• Manage and update customer databases and CRM systems.
• Contribute to the overall brand building and reputation management.

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field preferred.
• Proven experience in customer service and/or marketing (relevant internships or entry-level positions considered).   
• Excellent written and verbal communication skills.
• Strong problem-solving and decision-making abilities.
• Proficiency in using CRM software and marketing automation tools.   
• Familiarity with social media platforms and social media marketing techniques.
• Basic understanding of marketing principles and strategies.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Positive attitude and a passion for providing exceptional customer service.   
• Data-driven and analytical mindset.

• Experience in a related industry.
• Experience with graphic design or video editing software.

 Please submit your resume and cover letter to office@jcmgroupservices.org.uk.  In your cover letter, please highlight your relevant experience in both customer service and marketing, and explain why you are a good fit for this dual role.